Posts tagged as:

Point Of View

Good Management and Good Communication

January 30, 2012

The principles that help people be better managers also help them be better writers. If you’ve had courses in management, you’ll find many parallels between principles you’ve learned in those courses and the strategies this book recommends. If you haven’t yet studied management, this book will give you a head start on good management techniques. [...]

Read the full article →

Lost Goodwill

January 14, 2012

Whatever the literal content of the words, every letter, memo, and report serves either to build or to undermine the image the reader has of the writer. The people who got the form letter printed in Figure 1.4 understood the basic point. But the letter failed because it was stuffy and selfish. Four different customers [...]

Read the full article →

Stay on the career train

February 22, 2011

Once you have a job, it’s important that you stay on the career train. Avoid getting trapped in your current role and forgetting about yourself and what you can do with your career. I am not saying this from a selfish point  of view, but you need to always focus on how your experiences and [...]

Read the full article →

Taking Charge Through Nonverbal Communication

January 28, 2010

Taking notes is a silent form of flattery in the business world. Noting that what someone has said is worthy of a more permanent record shows your respect. Soft Power Claire Olson, a Cleveland business owner, is an example of someone who effectively uses what I term “soft power.” “Soft power” is knowing you are [...]

Read the full article →