January 28, 2010
Taking notes is a silent form of flattery in the business world. Noting that what someone has said is worthy of a more permanent record shows your respect. Soft Power Claire Olson, a Cleveland business owner, is an example of someone who effectively uses what I term “soft power.” “Soft power” is knowing you are [...]
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January 15, 2010
It is impossible to give assurance and take charge when we are being lied to. Of course, lying occurs millions of times each day in thousands of companies; white lies, corporate lies, guilty lies, jealous lies, lies about why someone was late, or about how we spent the weekend. Sometimes telling a lie can be [...]
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